Montana's Oldest Bank Founded in 1883

Welcome to our Online Banking Website

 

Frequently Asked Questions
About Online Banking

What is Internet Banking?
Bank of the Rockies Internet Banking is a convenient way to access your accounts without going to the Bank. Bank of the Rockies is available to you from your home or office - 24 hours a day, 7 days a week just by using your personal computer.

What Can I Do With Internet Banking?
You can access your checking, savings, line of credit, certificate of deposits, or loans, to verify balances, *transfer money between accounts, order checks and reconcile your accounts.

*Some restrictions apply to transfers (ask our Financial Services Representative for clarification).

How Do The Balances That Are Shown Online Compare To The Bank Computer Balances?
Bank of the Rockies uses "Real Time Access" for your balance information. This means that the balance you see at home is exactly what the balance shows at the bank.

How Much Does Internet Banking Cost?
The service is free for our customers.

Is Internet Banking Private and Secure?
Yes it is. Bank of the Rockies has incorporated state-of-the-art security into its Internet Banking to ensure both privacy and security. We require passwords, data encryption, firewalls and internal security procedures.

What Is Data Encryption?
128-bit electronic data encryption provides privacy for the data flowing between your computer and the bank's online server.

What Is A Firewall?
Our computer systems are protected by a system of filtering routers and firewalls, which create a protective shield between the outside Internet and the internal network of Bank of the Rockies. We use several layers of technology to ensure that your Internet transactions are secure and tamper-proof.

What Can I Do To Protect Myself?
Your Logon ID and Password provide one of the most important security features for Internet Banking. Because you can select and change your password at anytime, you can prevent unauthorized online access to your accounts.

Other security tips:

  • Keep your web browser software up-to-date to take advantage of the latest security enhancements.
  • Take precautions to keep your computers free from viruses that might be used to capture password keystrokes or send information from your hard drive.
  • Please be careful where you choose to do your Internet Banking and what you do with your transaction data. DO NOT use coffee shop Internet hook-ups or rented computers. Computers can be configured to capture private information from unsuspecting Internet users.
  • If you get an unexpected web page asking you for your credit card, password or account information, DO NOT disclose this information.
  • DO NOT share external hard drives that contain confidential information even if you think you have erased the information.
  • It is a good idea to shred printouts of your account information before discarding them.

What Equipment Do I Need?
Microsoft Windows (98, ME, 2000, & XP)
Microsoft IE: 6.0 or higher
Netscape Navigator: 6.1 or higher
Mozilla Firefox: 1.0 or higher
Opera: 7.54 or higher

MAC OS X
Netscape Navigator 7.0 or higher
Mozilla Camino: 0.8.1 or higher
Apple Safari: 1.0 or higher
Mozilla Firefox: 1.0 or higher
Opera: 7.54 or higher
Your browser must support 128-bit encryption. To access Internet Banking you need Internet access and a browser with a version of 5.5 or higher.

Can I Access Internet Banking Through My Current Internet Service?
Yes. The browsers that Bank of the Rockies requires work with most Internet service providers.

Does Internet Banking Work With Quicken and Microsoft Money?
Yes it does. Data can be downloaded to spreadsheets such as Microsoft Excel or other personal financial management software such as Quicken or Microsoft Money in a "qif" file format.

What If The System Is Unavailable?
If the Internet Banking system is unavailable, you can contact any of Bank of the Rockies branches listed on our website or you can dial our toll free number: 1-800-362-6669 and visit with any of our customer service representatives.

Who Do I Contact If I Have Problems Or Questions?
You can contact any of Bank of the Rockies branches listed on our web site or call our toll free number 1-800-362-6669

How Do I Get Started?
If you have an account with Bank of the Rockies, you can contact your local branch or call our toll free number 1-800-362-6669 to get an Online Banking Service Application.

Go to our web site http://www.bankoftherockies.com/ and select Online Banking. Then you will be able Login using the temporary ID and password you are given.

 

Go Green with Bank of the Rockies' eStatements!

eStatements are a convenience that allows you to view your statements anytime, from anywhere you have internet access. Your participation will help the environment by eliminating paper waste.

Sign up today through Online banking, or contact a Customer Service Representative at your branch