Online Privacy and Security
Bank of the Rockies (“Bank,” “we,”, “our,”, “us”) is committed to safeguarding the privacy and security of your information on the Bank’s website (“Site”). To protect your information online, we have security measures in place that comply with federal law to help keep your online sessions and transactions confidential and secure.
The convenience of banking through the internet is sometimes overshadowed by concerns that your private account information could fall into the wrong hands. At Bank of the Rockies, security is the top priority. To this end, we have a firewall between the internet and our client information preventing unauthorized access as well as only communicating through web browsers that support Secure Socket Layer (SSL) 3.0 or higher.
Secure Home Page Sign In
Ensuring the security of your personal information is a top priority for us. When you log in to the Bank’s Online Banking or any of the Bank’s online services through our website, your login information is protected by nsProtec (Secure Sockets Layer) encryption, a security protocol that helps to ensure the data sent over the internet between your computer and the Bank remains confidential.
User Name and Password
We provide additional security for your financial information by the mandatory use of a user name and password to access account information. It is important that you keep your user name and password confidential. Your user name and password should be unique and difficult to guess. Ideally, your user name and password should contain both lowercase and uppercase letters, as well as numbers.
To thwart “spoofing” (also known as page stealing) of our Site, we have added an additional layer of security called VeriSign. The VeriSign seal permits users to verify the legitimacy of our Site. Visitors to our Site are able to click to a certification page that authenticates the Site as being ours. Look for the nsProtec link on the Bank’s Site.
Secure Socket Layer Technology (SSL)
If you are going to enter confidential information on a website, such as a password, check the status bar for a lock symbol. If you see the lock symbol, the website is secure.
A cookie is a small piece of data sent from a website that is stored in the user’s web browser while the user is browsing it. This data lets the website recognize if the computer has been there before and what security requirements and browser preferences the computer requires. To provide better service and a more effective website, we use “cookies” as part of our interaction with your browser. These cookies do not collect personally identifiable information, and we do not combine information collected through cookies with other personal information to determine your identity or email address. Cookies are commonly used on websites and do not harm your system.
Visitor to Our Site
If you do not bank online with us, we do not collect, capture, or retain personally identifiable information when you are just browsing our online products and services.
As a visitor to our Site, the web server automatically recognizes only network related information, such as your internet provider and aggregate information on which pages you visit, but no specific information on pages visited by an individual. The aggregate information we collect, for instance, how many “hits” on a particular webpage, is used for internal review to improve the content of our Site and is then discarded.
For your convenience, our Site contains links to other websites, or may refer you to other websites. Those other sites may be operated by companies affiliated with the Bank or by other third party companies not affiliated with us. Once you leave the Bank of the Rockies Site and access another website, you should be aware that you are subject to the privacy and security policies of that non-Bank of the Rockies site.
Children’s Online Privacy
Our Site is not intended for children under the age of 13. Please do not access or use this Site if you are under 13 years of age. By using this Site, you affirm that you are age 13 or older.
For more information about the Children’s Online Privacy Protection Act (COPPA), visit the FTC website.
While the Bank takes these important steps to protect you and your money, there are important steps you can take to protect yourself. Always protect your personal user names and IDs, passwords, and PINs from disclosure to others. Be sure the computer you use to access our Site is up to date on its security software. Use programs that scan for viruses and other malware that could steal your personal user names, IDs, passwords, or other confidential information. Change your passwords regularly and create passwords that are difficult to guess or attain by trial and error.
Customers often communicate with us by email. To respond efficiently to emails and to meet legal and regulatory requirements, the Bank will preserve the text of an email, the email address, and our response. We treat information submitted to us by email as confidential and use it only for appropriate business purposes; however, email communications may not be wholly secure from interception.
Bank of the Rockies may add to, delete from, or otherwise amend and update this Online Privacy information from time to time without prior notice. Last updated June 2013.